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SOURCES – OK boomer, 13 habits that younger people find annoying

The following sources were consulted in the preparation of the article “OK boomer, 13 habits that younger people find annoying.”

  1. Phone etiquette – What Americans deem acceptable behavior on calls
  2. The Principles of Etiquette
  3. New Research Reveals the Toll of the Unruly Customer on Frontline Workers
  4. Less hustle and loneliness: Supermarket in the Netherlands has „chatting checkouts“
  5. Many retail associates dealing with angry customers
  6. Managing Multi-Generational Communication in the Workplace
  7. Is job advice from Baby Boomers outdated?
  8. A simple historical fact explains why boomers are more likely to fall for misinformation