Ex-Employees Spill 10 Company Secrets

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Companies often have hidden secrets that they prefer to keep concealed from the public eye. However, some brave individuals have come forward to spill the beans, sharing intriguing insider knowledge from their past workplaces.

From corporate cover-ups to shocking revelations, here are ten company secrets that former employees are finally unveiling.

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#1 Insurance Companies

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When it comes to insurance claims, companies often count on customers accepting initial denials without further action.

Former employees reveal that the denial is often a calculated strategy, banking on the assumption that many won’t escalate the issue. By standing your ground and demanding a thorough review, you may be able to overturn a decision that was meant to discourage further pursuit.

#2 Mortgage Industry

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Working in the mortgage industry can be akin to being a cop: only answer what is asked, no more and no less.

Employees in this industry revealed that they are trained to provide minimal information to avoid any potential liability. This practice can leave customers feeling frustrated, but it’s a reminder to be specific with your questions and request additional details if needed.

#3 Behind the Scenes of Oprah Winfrey’s Show

Oprah Winfrey in attendance for Barack Obama Campaign Rally for Democratic Presidential Primary with Oprah Winfrey, The Verizon Wireless Arena, Manchester, NH, December 09, 2007. Photo by: Kristin Callahan/Everett Collection
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According to a former employee, even the queen of daytime television, Oprah Winfrey, had her secrets.

In post-production, the show’s editors were tasked with smoothing out imperfections, such as her arm “waddles.” This behind-the-scenes manipulation aimed to present a picture-perfect image of the beloved TV host.

#4 Beauty Brands Bait-And-Switch

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Cosmetic enthusiasts may be surprised to learn that L’Oréal and Lancôme, two popular beauty brands, offer strikingly similar products. However, the price disparity can be quite substantial, with Lancôme costing an extra $20 for essentially the same formulation.

It’s a testament to the power of branding and perceived prestige in the cosmetics industry.

#5 The Sprite Zero Switcheroo

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Have you ever wondered about the difference between Diet Sprite and Sprite Zero? Former employees reveal that they are, in fact, identical.

Companies sometimes rebrand and redesign products without changing the recipe, hoping to attract different consumer segments or breathe new life into a tired brand. It’s all about differentiated marketing.

#6 The Dark Side of Hotel Housekeeping

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Working in housekeeping at a major hotel chain exposed one individual to a shocking truth—the number of suicides and natural deaths that occur within hotel rooms is surprisingly high.

Behind the scenes, the hospitality industry must handle such tragic events with discretion while ensuring the comfort and safety of their guests. Therefore, you will hardly ever know if someone had died in your assigned room.

#7 Customer Care’s Watchful Eye

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Ever felt like your customer service chats were being monitored? Former customer care representatives confirm that they had access to view customers’ typed messages before hitting “send.”

This practice provided an opportunity to prepare responses in advance and possibly anticipate the customer’s needs or concerns.

#8 Home Depot’s Fake Security Cameras

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If you’ve ever assumed that Home Depot’s security cameras were actively monitoring the store, think again. Former employees reveal that most of the cameras are fake, serving as a deterrent rather than actual surveillance tools.

#9 Telecommunications

Female operator of call center with headset isolated on white background.
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Avoiding regulatory penalties In the broadband industry, former employees mentioned that they were tasked with editing customer complaints to avoid substantial fines from regulatory bodies. This practice highlights the lengths some companies go to manipulate the perception of their service quality and avoid penalties.

#10 Casinos

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Ever wonder just how closely you’re being watched at a casino? Former surveillance employees divulge that from their elevated positions, they had the ability to zoom in on money and read the serial numbers on the table games. Policies often prohibited invasive actions such as looking down blouses, but we advise you to be mindful anyway.

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11 Things That Will Vanish With the Baby Boomer Generation

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Change is on the horizon, and as the baby boomer cohort gracefully transitions into their senior phase, a consensus among many users emerges: specific facets of life are destined to become relics of the past. Let’s explore a selection of social media remarks that illuminate the potential contours of the times ahead.

The Ultimate Ranking of America’s 15 Most Desirable Cities To Live

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In this article, we look at the top 15 cities to live in America based on data from a comprehensive study from Scholarloo, a website that helps students find affordable solutions to fund their college education. The site used publicly available information to evaluate 151 American cities across 8 metrics. Metrics considered: Safety, affordability, economy, health, education, opportunity, and infrastructure.

10 Reasons Why Some People Harbor Resentment Towards Boomers

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It’s no secret that other generations love to hate on Baby Boomers, but what are the reasons that younger people feel a bit of frustration toward this generation? Let’s dive into a social media thread where commenters laid out some factors that might fuel these negative sentiments.

12 Unwritten Rules That All Men Follow

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Navigating the uncharted waters of male camaraderie can sometimes feel like deciphering a secret language. These unwritten codes of conduct weave a unique tapestry of male interactions. We’ve delved into a social media thread to unearth some of these unspoken rules, and here they are, decoded for your enjoyment and amusement.

“Oh God, I’m Such a Boomer” Non-Boomers Share Their 11 Most “Boomer-Like” Opinions

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In the ever-evolving landscape of technology and culture, opinions about various trends and changes often reveal generational divides. Inspired by a social media thread, let’s dive into the most boomer-esque opinions expressed by non-boomers that might leave you chuckling or nodding in agreement.

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Annika Stepanov

Annika is passionate about personal finance and travel, pouring her extensive experience into her writing on these topics. She has a diploma in Creative English Writing and has been working in the industry since 2016.